Regarding returns and refunds
We take every precaution to ensure the quality of our products, but if there is a problem with the product you receive, or if the product you receive is different from the one you ordered, please contact us within one week of receiving the product.
When contacting us, please include the following information in your email:
・Order number
・Name
・Product photos
*However, please note that we cannot accept exchanges or returns for reasons of customer convenience, such as the product being different from the image or the wrong order being placed.
Regarding product shipping etc.
工場からのお取り寄せになり、EMSにて発送致します。
納期は三週間ほどかかります。
1部在庫があるもに関しましては、佐川急便にて発送致します。
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