Privacy Policy
privacy policy
Introduction
"ODIN" (hereinafter referred to as "this service") is operated and sold by Yaei Co., Ltd.
The management of personal information at the ODIN online shop is set out as follows.
Yaei Co., Ltd. (hereinafter referred to as "our company") recognizes that it is necessary to use customers' personal information in order to provide customers with the best products, environment, and services, and that protecting that personal information is its most important responsibility.
Therefore, we will take great care to protect your personal information in accordance with the policy set out below.
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We will only collect personal information necessary to provide services to you, and will not collect more information than necessary.
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When we receive personal information from customers, we will clarify the purpose of use and obtain the customer's consent.
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When using your personal information, we will use it only for the purposes for which you have agreed.
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We will take necessary and appropriate security measures against risks such as unauthorized access to, loss, destruction, falsification, and leakage of your personal information.
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In order to thoroughly protect the personal information of our customers, we will appoint a personal information protection manager, establish an internal system, and endeavor to provide necessary and appropriate supervision and education to employees.
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In order to smoothly carry out our business, we may entrust the handling of your personal information to a third party to the extent necessary. In such cases, we will provide necessary and appropriate supervision to the third party to ensure the safe management of personal information.
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We will not provide your personal information to third parties except in the cases where it is provided to the business partners specified above, where the customer's consent has been obtained, or where it is necessary to protect the vital interests of the public, such as the provisions of laws and regulations or the life and property of the public.
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We strive to keep your personal information accurate and up-to-date.
Furthermore, in order to respond to customers' requests for disclosure, correction, suspension of use, etc. of their own personal information to a reasonable extent, we will set up a "customer service desk" to handle inquiries and consultations.
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We will continually review the contents of this policy and strive to improve it.
Scope of personal information handling
The handling of personal information applies when you purchase products, contact us, subscribe to our e-mail newsletter, etc. through our website.
Personal information in this service refers to information about an individual that can identify an individual by name, date of birth, or other description contained in that information, or by an individually assigned number, symbol, other code, image, or voice (including information that cannot identify an individual by itself, but can be easily collated with other information to identify an individual).
Purpose of Use of Personal Information
We may use the personal information and order information (including information about your order history) collected from you for the purposes of providing the Service, as well as for the purposes set out in the following items.
We will not use your personal information for any purpose other than providing this service or for the purposes set out below.
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Providing customers with various information on products, services, lifestyles, culture, etc.
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To process payments
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Providing various services such as product delivery, repairs, processing, and after-sales service
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Marketing activities for new products, renewals, etc.
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Carrying out other business related to the above
Regarding safe management of personal information
In order to ensure the accuracy and safety of personal information, we will take reasonable safety measures to manage access to personal information, restrict the means of taking it out, and protect against unauthorized access, leakage, loss, destruction, tampering, etc., and in the unlikely event that an accident involving personal information, such as a leakage, occurs, we will promptly take appropriate measures, including measures to prevent recurrence.
Concerning the Deposit of Personal Information
We may entrust business to the extent necessary to achieve the stated purpose of use.
In such cases, we will properly manage and supervise the outsourced party.
(These companies include shipping companies, printing companies for sending direct mail, and collection companies for unpaid product prices, etc.)
Disclosure of personal information to third parties
We will not provide or disclose personal information to third parties, such as other businesses or individuals, without the individual's permission.
However, this does not apply in the following cases.
(1) When the individual has given consent to the provision of information
(2) When disclosure is required by law by a government agency or other public institution.
(3) When disclosing personal information to business partners related to the operation of this site.
However, in this case, the information disclosed will be limited to what is necessary, and the recipient will be obligated to manage the personal information through contracts, etc.
Cookies
A cookie is a piece of data stored on your hard drive that contains information about you.
Usage of a cookie is in no way linked to any personally identifiable information on our site.
You can still use our site even if you reject cookies.
This site uses cookies on product detail pages and shopping carts.
If you reject cookies, the shopping cart will not work.
We do not use cookies to collect unnecessary information.
If you are purchasing using a shopping cart (not just at our store), we recommend that you enable the cookie settings on your browser.
Cookies will not be used for any purpose other than displaying the shopping cart and your own purchase history, so if you wish to purchase using the shopping cart format, please enable the cookie settings in your browser.
Some pages on our website use cookies to collect access logs to help improve the usability of the website, and to make it even more convenient for you to use the website by saving you the trouble of having to enter your personal information when you return to the website.
Other things to note about online privacy
Please be aware that if you post personal information on this site in a manner that is publicly accessible, that information may be collected or used by other Internet users.
Please be careful when handling your own personal information.
Except as otherwise specified for each individual service operated by our company, third-party sites and services linked from content such as product information and banner advertisements posted on this service have their own rules regarding the protection of personal information and data collection that are independent of this service.
This service does not assume any obligation or responsibility for these independent terms and activities.
When providing personal information, please check the terms and conditions stipulated by each site in advance.
Changes and Notifications of Personal Information Handling
We may change the details of our handling of personal information without prior notice due to our business needs, the enforcement of new laws, amendments to existing laws, or other circumstances.
If there are any changes, we will post an announcement on this website.
Please check the latest information on this page when using the service.
Administrator of personal information and disclosure, correction, and deletion
If you request the disclosure, correction, deletion, or suspension of use of your personal information, we will respond to the extent necessary after verifying your identity.
Regarding handling of direct mail
In this service, we may send direct mail to customers with their consent.
Such direct mail will be sent only by our company or affiliated companies, and when sending such direct mail, the source will be clearly stated.
In addition, if you wish to stop or change the delivery of direct mail midway, we will provide a cancellation system so that you can easily stop it.
Contact information for inquiries regarding the Personal Information Protection Policy
For inquiries regarding personal information, please contact the following:
■Contact us
Address: 4-1 Miyayama, Honkobe, Imaise-cho, Ichinomiya-shi, Aichi-ken, 491-0053
Company name: Yaei Co., Ltd.
Email address: info@odin-wheel.com
Customer support hours: Monday to Friday 9:30 to 17:00
*Shipping operations and support desk operations, including inquiries, are closed on Saturdays, Sundays, and holidays.