Returns and Exchanges

Returns and Exchanges

We take every precaution to ensure the quality of our products, but if the product you receive is defective or different from the product you ordered, please contact us within 7 days of receiving the product.

We will provide you with detailed instructions and send you a new product immediately.

When contacting us, please write the following information in the chat box at the bottom right of the screen.

・Order number

・Name

・Photo of the product you received

However, please note that we cannot accept exchanges or returns for reasons such as the product being different from what you expected or the wrong order.